A Time to Harvest: Evidence on Consumer Choice Frictions from a Payment Revision in Medicare Part D
This paper first shows how the mean insurer responded to the revision of diagnosis-specific payments. Consistent with prior theory, insurers improved benefit design generosity – i.e., reduced copays – for diagnoses receiving payment increases. Conversely, copays fell for diagnoses receiving payment decreases. Next, the paper develops a model of how, in the presence of choice frictions, enrollment in 2010 should affect an insurer’s response to the payment revision. Suppose Medicare Part D enrollees exhibit high inertia or high switching costs (as previous research has suggested), and the payment revision causes the payment for a particular diagnosis to rise. An insurer who has a large share enrollees with that particular diagnosis will improve benefit design generosity less than an insurer with a small share of such enrollees. Intuitively, the insurer with a large share must finance the improved benefits for all their (inert) current enrollees, while facing a limited ability to obtain larger market share; meanwhile, current enrollees are “locked in” to the insurer with the large share and will not switch towards the improved benefits offered by the small insurer. I find evidence consistent with the predictions of the theoretical model. This analysis provides indirect evidence of the presence of demand-side choice frictions using only supply-side behavior.